Satisfied Customers

"I had one of the best experience purchasing a motorcycle at Bert's Megamall. Thanks to Robert Varis I was able to purchase a 2011 GSXR 750 for a good deal a long with good discounts and a good getaway trip for me and my wife. Once again thank you"

By: Anthony Los Angeles, CA

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"I just recently purchased a 2011 Suzuki GSXR 750 and its awesome. I would really like to thank Robert Varis for helping out a lot. He explained a lot to me about the motorcycle and knew what he was talking about. Robert Varis is an excellent sales person and I give him 5 star rating. Thank you a lot."

By: Anthony Los Angeles, CA

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"Berts is a great company,specially when you have a sales man like Fernando Nava @ parts department,he always has the time to help everybody on getting the right parts,thanks Fernando and Berts for having the best products with the best service."

By: jimmy montclair, CA

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"I am a satisfied customer, FERNANDO NAVA in the parts department has the best customer service, he sure has the knowledge of what stock or aftermarket parts you would need, hands down fernando is my guy for parts,,, "

By: JAIME UPLAND, CA

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"Berts mega mall has one of the best parts department that i have work with, fernando nava in the parts department keeps my shop 'PEP' (performance engineering products) and race teams well supplied with the best parts and service"

By: WAYNE MONTCLAIR , CA

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"I love Bert's it's like my Disney Land and the people are grate "

By: Ashley Rosemead, CA

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"I've had some trouble with my Credit History and I was skeptical about getting approved for financing, but thanks to Bryce Page, Bobby Rhodes sales People who worked hard to find me the Motorcycle I wanted, and got me approved for financing with-in a half hour. I then signed all the papers and Road off on my New 2007 V-Star XVS650 Classic I Was So Happy Because I've been every where and couldn't find anyone to finance me. Thanks Mega Mall you have my Business"

By: Darron K. Anaheim, CA

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"Jesse's service has always been top notch."

By: Sean Arcadia, CA

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"Thanks to Curtis Batters for his very personal service. He went above and beyond to get me on my bike. From the time of the sale and the time I picked up the bike it was great. I would send all my friend your way. Thanks"

By: Robert upland, CA

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"the best place to go and buy anything having to do with offroading. they have everything even down to the bolt you need. definatly will be going there again!"

By: jesse san gabriel, CA

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"the best place to go and buy anything having to do with offroading. they have everything even down to the bolt you need. definatly will be going there again!"

By: jesse san gabriel, CA

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"I recently purchased a motorcycle at Bert's using the online app, Zarli one of the Internet Sales Manager called me back, and need I say more...Ms Zarli did and excellent job in helping me making my the purchase of my first bike a real joy, and satisfying experience......I am so delighted with my motorcycle and the support from Ms Zarli and the Bert's team..Thank You for making a dream become reality....Fredric D. Hartdige a satisfied customer indeed "

By: Fredric Pomona, CA

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"Everybody was great. Entire experience was cool!"

By: Timothy Glendora, CA

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"Very professional service given by Tony Ruiz."

By: David Azusa, CA

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"Helpful Service Receptionist."

By: David/Amy Placentia, CA

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"Always "Happy Motoring" when Bert's handles service needs."

By: Glenn/John/Steven Walnut, CA

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"Eric did a great job. He went out of his way to help us out. I'll be back for service in April."

By: Rick La Verne, CA

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"I appreciate the work that was done on my bike by the mechanic, it was done very good. I am one satisfied customer. Thank you very much."

By: Albert West Covina, CA

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"Mr. Shawn Doyle was a good person to deal with. He was very nice."

By: Gary Irwindale, CA

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"Service and the people at Bert's Mega Mall are great."

By: David Mira Loma, CA

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"Eric did a great job keeping me in the loop and satisfied."

By: Jefferey Glendora, CA

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"Great buying experience. Rick was an excellent salesman. Chuck in parts and accessories was very helpful."

By: Tristan Temple City, CA

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"Harley is a good spiritual salesman. He makes a good salesman because he is not quick to prejudge anyone. I sale cars and I know how important this is."

By: Peter La Puente, CA

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"Keep this great customer service up. It was a pleasure to do business with you guys. Looking forward to going back to purschase in the future and refer family and friends. Thanks for all your help."

By: Victor Canyon Country, CA

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"Harley was great; I will be referring more customers to Bert's. Thanks."

By: Phillip Los Angeles, CA

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"Tony was the best salesman I have ever dealt with. Thanks."

By: Aaron Los Angeles, CA

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"Sean in PARTS was great."

By: Richard Chino, CA

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"Curtis was very nice and helpful."

By: Jennifer Upland, CA

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"Lance did a great and professional job with my purchase."

By: Matthew La Habra, CA

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"Bert's Mega Mall has great service and everyone that I spoke to is a professional. I would recommend Bert's to anyone looking for a motorized vehicle and/or boat."

By: Deborah Long Beach, CA

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"Everything was excellent from sales to parts. Nice job Zarli."

By: Esmelyn West Covina, CA

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"Exceptional Service! I have already referred friends. Sean in parts was very helpful."

By: Michael Corona, CA

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"Thank you to all who assisted us, (Josh, Maxx and Bruno) in the purchase of our boat."

By: Gabriel Lawndale, CA

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"We worked with Zarli and she was exceptional! She went above and beyond."

By: Matthew Edwards, CA

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"I will continue to bring my business to Bert's Mega Mall as long as Joe Rodriguez is an employee. It was a wonderful experience!"

By: Herminio Burbank, CA

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"I knew what I wanted, and Robert Varis and Jimmy Varis helped me make a buying decision. Thanks again."

By: Elias Riverside, CA

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"Lance and Amber were very very helpful and both made my experience great. I will never go else where. Lance and Amber were great!"

By: David Ventura, CA

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"Our salesman, Bobby was wonderful!"

By: Richard Glendora, CA

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"It was an excellent service and experience at Bert's Mega Mall. We will be back to purchase another jet ski. JC and Cesar were the best!"

By: Gabrielle La Quinta, CA

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"This was the best buying experience in 17 years of riding. Not only was the bike 25 years old, but it runs like a dream. I am very happy with it! I was amazed that I finally found a cool (metal flaked gold) helmet that fit my head perfect after all these years of riding. I've purchased many makes of bikes over the years and I can tell you that Jeff and Dave were not just helpful but treated my 80 year old mother Lidia great. Thank you."

By: Alex Hacienda Heights, CA

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"Mark and Gary were a pleasure to do business with. Both were very courteous and helpful."

By: John Lancaster, CA

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"Our sales consultant Bobby Rhodes was very professional and helped us with everything. On my next purchase I will ask for him again. Thank you."

By: Philip Montebello, CA

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"Great customer service was provided by Larry Garcia."

By: Thanh El Monte, CA

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"Great job, very good info, and fast exit. I have been there before; it is always a great time. I will be back. Keep up the great work."

By: Stacey Ripon, CA

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"All kinds of sales associates were very courteous and knowledgeable of the bikes I was looking at. I purchased my bike on a Sunday evening just before closing. The delivery driver worked over time to deliver my bike that same night and still took his time going over the entire bike with me. Very much appreciated."

By: Brian Valencia, CA

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"Lance was great! He stayed on top of everything and got it done. Great employee!"

By: Jordan Monterey, CA

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"I would really like to thank Zarli Tun, she was very helpful on all my needs. My experience at Bert's Mega Mall was the best customer service I could ask for. Zarli was able to answer all my questions, and made me feel very welcomed. With sales staff like Zarli, I will for sure be telling others to shop at Bert's Mega Mall. Thank you Zarli and staff."

By: Wes Bakersfield, CA

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"Everyone was terrific! Great experience and will do more business and recommend Bert's Mega Mall to all my friends."

By: Glenn San Clemente, CA

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"Service writer went above and beyond with his help."

By: James Venice, CA

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"Tony and Miguel are always awesome and very helpful. I love the guys in the service department. Thanks Tony."

By: James Rancho Cucamunga, CA

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"Mr. Tony Ruiz has given me the utmost customer service from the beginning until the end of my visit which I really appreciated. It saved me time and got me out on the road in no time. Continue providing good service to customers and prompt and timely manner performance services."

By: Alfred Corona, CA

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"My seedoo runs like new. Thanks to Miguel and the technician that did the repairs. I am once again "as one" with my water life. Thanks again, Bob"

By: Robert Hesperia, CA

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"Eric is a great asset to your service department. My bike was ready ahead of schedule and under the estimated cost. One happy customer here thanks!"

By: Randy San Dimas, CA

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"Eric and everyone in the office were amazing. When an aftermarket gas tank I purchased at Pro Italia leaked, Eric fixed it for free. When the fuel filter in it blew up, Eric picked the bike up for free from Cable Airport. I am now a Bert's Mega Mall customer for life! Thank you Eric and everyone else!"

By: Brad Apple Valley, CA

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"The sales/repair advisor was great, very informative and attentive. Great Service."

By: Annie Los Angeles, CA

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"Tony and Shawn are the greatest. Their friendly and professional service is the reason I keep buying vehicles from Bert's Mega Mall, and keep using the service department. Thank you."

By: Keith Azusa, CA

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"Tony Ruiz is the reason I come to Bert's Mega Mall. He is great."

By: David Azusa, CA

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"Eric has great knowledge with bikes. He is wonderful!"

By: Albert Upland, CA

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"Tony was the best. I would definitely come see him again for any of my motorcycle needs."

By: Greg Monrovia, CA

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"The service manager was involved only because I arrived 10 minutes before Bert's Mega Mall service department opened to pick up my boat. The service manager opened up the computer/counter and got my paperwork started to get me on the road. This was very courteous and helpful. He could have very easily told me to wait and someone would help me at 9:00 am, but he didn't. He went above and beyond, very rare these days to have that kind of customer service. Great Job!"

By: John Paul Bell Canyon, CA

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"Miguel was very professional and knowledgeable. He and his staff accurately diagnosed the problem and fixed my GTXDI on my first visit."

By: Jim Sierra Madre, CA

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"Service was very professional and courteous. Everything was fully explained and Iwas satisfied with the service and repairs done to my bike. Great customer service! I will be back."

By: Rodney Ridgecrest, CA

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"Joe Rod is honest and I will recommend his service to all my contacts."

By: Amy Monrovia, CA

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"I had an all around good experience. Ben Kennedy was great and took care of everything I wanted."

By: Leah Victorville, CA

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"Robert Varis must be the best salesman on the planet. Anyone who can sell me 2 bikes in 3 months is someone who is outstanding at his job."

By: Thomas Fullerton, CA

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"I am totally satisfied with my Sales Gal at Bert's. Amber did a wonderful job from start to finish. Amber's Sales Manager was great and very helpful as well. Thank you guys for all your help. We purchased a brand new 2011 Waverunner VX Sport on the 26th of August. Eric at Service Dept did a wonderful job answering our questions as well regarding an issue that we experience the very next day and got the issue fix within 1 hour. Great job guys and we will definitely come back to Bert's in the future and refer to our friends. Erwin C. Lorenzo"

By: Erwin Escondido, CA

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"We went to two dealers in our area and neither one of them even acknowledged we were there!! I went home disappointed and decided to look online to see who else was out there. I found Bert's Mega Mall and decided to take the drive to see what they were about. As soon as we entered not two steps and we were greeted by J.C. Great customer service. Poor guy we drug him around the PWC's for at least four hours. Asking every question at least 5 times!! He hung in there with a smile. We finally decided which one we wanted and he hustled back and forth for us to get the deal we were looking for. Trust me when I tell you I am a hard sale. But with J.C's perseverance he landed the sale. And his and everyone else that we crossed paths with customer service skills won us as customers for life!! Great Job guys!!! See you when I come back for the next toy!! "

By: Paige palmdale, CA

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""Jayson Norris was very patient. It took us awhile to decide and many phone calls. He was very easy to work with. It was a very nice experience with Jayson and Finance. No pressure; a lot of patience and very imformative.""

By: Kathleen Laguna Hills, CA

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""Thank you for the wonderful service!""

By: Kyle Pico Rivera, CA

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""Excellent! Ben and Jimmy provided exceptional service. Much thanks to them and others on the team!""

By: Keven Glendale, CA

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""Ron you have a great organization. I have been a customer of yours since you opened your store in Azusa on Foothill.""

By: Harley Apple Valley, CA

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""All your employees helped me to get what I wanted. Thankyou to all the employees working at Bert's Mega Mall.""

By: Ivan Glendale, CA

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""This is my second purchase from Bert's Mega Mall and both times Zarli was on a scale from one to ten an eleven. Thanks Zarli!""

By: Sergio Norwalk, CA

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""I don't know what it is, but your customer service far exceeds anyone else. I was deeply grateful for such treatment. I will definitely buy again. I went back the following week and bought all my gear.""

By: Kris Canyon Country, CA

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""Anthony "Tony" Birtle was very helpful. Thank you and keep up the good work. I am satisfied with my motorcycle. I was very impressed with Anthony Birtle's customer service. He went out of his way to assist us and got us a great deal. It was a very nice experience and I have already recommended Bert's Mega Mall to all my friends. Thanks again.""

By: Christian Anaheim, CA

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""Great place, good quality and professional staff.""

By: Robert Beaumont, CA

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""I just wanted to say that "Harley" made me feel no pressure when I went in to buy my first bike. I didn't buy the first day that I visited but he was the first person I looked for when I decided to buy.""

By: Enrico Norwalk, CA

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""Awesome! Keep up the good work!""

By: Emanuel Pauma Valley, CA

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""I referred a friend and he made a purchase the same day.""

By: Marco Fullerton, CA

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""I would not go anywhere else. I have been your customer for many years and will continue to be. Thank you very much. Thank Robert Varis for me.""

By: Marcus Sunland, CA

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""Zarli and Felipe were very professional and friendly. I would recommend and come back to Bert's Mega Mall in the future. I appreciate everything and happy with the service. Thanks.""

By: Francisco Moreno Valley, CA

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""Loved Lance!""

By: Amanda Bakersfield, CA

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"Eric Dane was excellent!"

By: Lori North Hills, CA

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"Because of Bert's Mega Mall outstanding service and sales staff I have not only brought in new customers but have blogged many times. I have been to many different stores a lot closer to me, but it has been worth the drive to Bert's. Please don't ever change."

By: Scott Los Angeles, CA

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"Despite what I was told, I took my motorcycle to Bert's Mega Mall and was pleasantly surprised. Tony Ruiz was very helpful, and I am pleased with the service I received."

By: Rick West Covina, CA

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By: Isabel

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""Mr. Tony Ruiz was very professional.""

By: Isabel Los Angeles, CA

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""Bert's Mega Mall has always been good to me. Great job guys! Also, in tough times, I really appreciate that you guys price match.""

By: Rodd Pasadena, CA

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""Excellent service manager and excellent service. Thank you.""

By: Chester Rancho Cucamonga, CA

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""Service representative was very helpful and knowledgeable. I always ask for him when I need service on any of my bikes. Tony Ruiz is my service rep!""

By: Jonathon Whittier, CA

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""Thank you for the good service.""

By: Isael El Monte, CA

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""Tony was a great guy. He helps me out in a flash every time. It's been a pleasure to work with him. We will always use Bert's Mega Mall as long as Tony is there!""

By: Michelle Los Angeles, CA

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""Keep up the good service.""

By: Robert Rowland Heights, CA

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""I will buy the rest of my off road vehicles from Bert's Mega Mall.""

By: Karl Bakersfield, CA

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"I wasn't planning to get a bike at first. Lance convinced me that it was a good deal. His honesty and salesmanship made me at ease to close the deal. I'm very happy that I did."

By: Raymond Arcadia, CA

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"Larry Garcia is a very knowledgeable employee. He helped me with the sale and value of my trade. I appreciate the help he gave me after the sale and the continued contact to make sure that I was satisfied with his service. Thanks again."

By: Ryen Rosemead, CA

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"We have dealt with Robert both times when we purchased bikes. He was wonderful to deal with and very professional, Knowledgeable and personable. We tell everyone about him. Everyone at Berts Mega Mall were great! Thanks for all your help."

By: Debra Ann Ontario, CA

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"Thank you, it was a pleasure doing business with Berts Mega Mall. I will look forward to more business with Berts Mega Mall."

By: Wesley Norwalk, CA

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"Tyson was very helpful. He assisted me and I was sold. He was very professional. This is my third bike I have purchased at Berts Mega Mall. Thank you for a great deal."

By: Alberto West Covina, CA

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"You guys ROCK! Thank you!"

By: Diego Long Beach, CA

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"Best customer service ever from Phil Fischer! Thank you for having sales people like Phil. He made the whole experience Excellent! I will refer friends and family to do business with Phil!"

By: Michael and Rene Oakhills, CA

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"Excelllent experience, good value and very satisfied."

By: Jonathan Fredrick Playa Del Rey, CA

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"Everything was great from start to finish. Thanks."

By: David Pasadena, CA

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"Chris Herz was excellent. I wish all salemen were as knowledgeable."

By: Stephanie Rancho Cucamunga , CA

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"I think Anthony and Felipe are amazing. They went above and beyond to accommodate us while we were waiting; they made sure we were happy with our purchase. I was very impressed with their knowledge. There was not any question they couldn't answer. I definitely would buy another Polaris from them. Once again, thank you Anthony and Felipe. See you soon!"

By: Yolanda Glendora, CA

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"Great Service. Eric has great communication skills and always kept me up to date with repairs."

By: Robert Redlands, CA

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"We got a good discount."

By: Enrique Los Angeles, CA

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"Thank you and I will continue to come. Keep up the good work."

By: Jeremiah CA

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"We were impressed with the service and how they were able to get everything done in a few hours since we needed to leave town and leaving the boat would have been inconvenient. Thanks!"

By: Jeff CA

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"Miguel is always very helpful and courteous. I always make sure I see him for all my service needs on both PWC's and Quads."

By: Maria CA

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"Tony Ruiz was the best service adviser I have ever dealt with."

By: Robert Rowland Heights, CA

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"Anthony was awesome, very informative and patient. We really didn't know what we wanted and he took his time with us. Chaparrel and Vulcom Smith were rude and lazy. Bert's Mega Mall has our business for all our toy purchases!"

By: Danielle Moreno Valley, CA

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"Zarli was great and a big help. She took her time to make sure we were happy."

By: Tiffany Wrightwood, CA

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"I knew what I wanted and got it at a fair price."

By: Stephen Santa Ana, CA

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"Our sales associate Zarli was very helpful and I will recommend Bert's Mega Mall to my friends because of her."

By: Diane Arcadia, CA

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"Larry Garcia was very professional, friendly and followed up with any questions I had. I will recommended Bert's Mega Mall and Larry to any person looking to purchase a bike, AT, etc. Thank you."

By: Donald Fontana , CA

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"Tony Ruiz was great. He was very professional and had excellent customer service"

By: David Azusa, CA

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"When I dropped off my Polaris the guy that wrote up my service order was most helpful to me. I had a good experience. He helped with a lot of stuff that I had questions on."

By: Matthew Newport Beach, CA

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"We were late for our appt. and Eric Dane was very polite and helpful to my wife and daughter who brought the SeaDoo's from Ojai. Eric had a heavy work load that day and still managed to get the job done, Thank you"

By: Ronnie Ojai, CA

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"My service was done in one day, which was excellent for my schedule"

By: Troy Yucaipa, CA

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"Tony is always great to us! He gives great service, the whole team does."

By: John La Verne, CA

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"Awesome experience! Bert's Mega Mall has awesome employees. Larry Garcia was my sales rep and he was outstanding! I will refer my friends."

By: Willie Valencia, CA

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"Jeff went out of his was to help with my purchase. I would recommend Bert's Mega Mall to my friends and have them ask for Jeff Helbling"

By: Alfred Fontana, CA

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"Robert Varis was not only an expert on his product but also showed great people skills."

By: Waddell Paso Robles, CA

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"I have known Art Wood over 15 years and he has always been good to his customers. Very helpful and knowledgeable "

By: Eddie Mira Loma, CA

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"Felipe Galindo has always been good to us. Every time we go in he always acknowledges us and treats us good."

By: Marlene El Monte, CA

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"The entire experience was great. Can't say enough about Zarli, how willing she has been to go the extra mile. I have been in touch with the service dept. and they have been really cool too!"

By: Timothy Glendora, CA

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"Josh Monday is a great sales person. He was very professional, courteous and knowledgeable. I will always recommend Bert's Mega Mall, because of the great customer service. Josh is a very understanding and patient person. So far he is your best sales person. "

By: Mario El Monte, CA

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"Everyone was courteous and knowledgeable. I have never seen such a well stocked, clean and professional showroom."

By: Joann Valencia, CA

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"I was impressed with the professional and excellent service. I will gladly recommend Bert's Mega Mall to all my friends and family. Lance and Felipe were the best!"

By: Jessica Norwalk, CA

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"Rick Henningsen is a great sales associate. He made the buying process very easy and painless. Absolutely NO PRESSURE sales. That's why I will recommend Rick and Bert's Mega Mall to everyone."

By: Gabriel Van Nuys, CA

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"Tony had to be one of the best sales reps I have ever dealt with. I've bought 7-8 trucks, 3-4 bikes, a Harley, 3-4 Quads before and he is the only one i have had that i could honestly say I've liked. Thanks T."

By: Alfred Simi Valley, CA

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"I wanted to thank Bert's, Sean Doyle and his team in the service department for the work they did in resotring me newley purchased 2009 Teryx. On the first outing there was an unfortunate mishap, but Bert's took it right in and began work to return it to like new condition. I was kept informed of the progress being made and the work was completed in a timely manner. Everyone was very professional and I will definitely be back when it is time for my next purchase."

By: Allen Santa Ynez, CA

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"I went in because i needed a helmet and ,first I called to find out about a price match and Tim answered the phone and he was really cool and helpful,he said yes come and see me and I will match the price,so I came in and being that it had being a phone quote I did't have anything in writing,so the retail parts director (Jason H.) came to talk to me and eplained that the price match had steps to follow and dispite my frustration he kept his cool and told me that the price march was not possible but he gave me a discount and told me that the next day they would check the placed i was trying to price match and if it was correct they would call me and refound money into my card. I paid ,left and I really thought it was not going to happen and when I was at work I recived a call from Tim telling me that they had called the place and asked me if I wanted to come in or give a card over the phone to put the money back in it? . I am really satisfied and I really am impressed for the honesty and for going the extra mile to make a customer happy. Thank you and you have my business for the long run."

By: Ricardo Montclair, CA